Delivery and Payment

DELIVERY AND PAYMENT INFORMATION

Delivery

We offer free delivery on all orders.

Orders are dispatched on the same day for next-day delivery. Packages are not shipped during weekends. In most cases, you can expect delivery on the day following dispatch, except for orders shipped on Fridays or deliveries to smaller towns where courier services operate only twice a week.

All orders are delivered via DExpress Courier Service. The courier will attempt delivery on two consecutive days. If the package cannot be delivered, it will be returned to the courier’s warehouse.

If your order is delayed and you would like to check its status, please contact us on business days from 08:00 to 16:00:

Phone: +381 64 1111 446
Email: info@tartufisr.com

Payment Methods

There are two payment options available when ordering products through our website:

  1. Cash on Delivery (COD)

You pay the courier upon receiving your package at the delivery address.

  1. Online Credit/Debit Card Payment

You can securely pay for your order online using your credit or debit card. When placing your order, select the Credit/Debit Card Payment option. You will then be redirected to the bank’s secure payment page, where you can safely enter your card details and complete your purchase in just a few clicks.

You will be charged only for the value of the ordered products. Once the payment is completed, you simply need to receive the package from the courier—no additional payment is required upon delivery.